Welcome to the MGISKIN.com website
PLEASE READ THESE TERMS CAREFULLY AS YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SITE OR PURCHASE, RECEIVE OR USE OUR PRODUCTS.
THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION AND JURY TRIAL WAIVER PROVISION WHICH REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
1. Application of the general conditions of sale
These general conditions of sale apply to any purchase made by an Internet user/natural person (hereinafter "the customer") on the website https://www.MGISKIN.com (hereinafter "the site") with F&M haisy factory FZE (trade name MGI SKIN), (hereinafter "the seller"), having its registered office at the Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, which can be contacted by e-mail at the address :info@mgiskin.com
F&M haisy factory FZE reserves the right to adapt or modify the general conditions of sale at any time without notice to customers.
The customer acknowledges having read the special conditions of sale set out in this document before placing an order. The version of the general conditions that will apply to your order will be the one appearing on the MGISKIN.com website at the time you place the order.
2. Purpose and acceptance
These General Conditions govern the sale by F&M haisy factory FZE (commercial name: MGI SKIN) to its customers of the products.
The customer is clearly informed and acknowledges that the site is aimed at consumers and that professionals must contact the sales department. Any order placed on the site necessarily implies the customer's unreserved acceptance of these general conditions of sale. The customer undertakes to carefully read these General Conditions and accept them, before paying for an order for products placed on the site. These General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order.
The customer is invited to carefully read, download, print the General Conditions and keep a copy. The seller advises the customer to read the General Conditions for each new order, the latest version of the said Conditions applying to any new order of products.
By clicking the button to confirm said order, the customer acknowledges having read, understood and accepted the General Conditions without limitation or condition.
3. Products: purchase & guarantees
To be able to purchase a product, the customer must be at least 18 years old and have legal capacity or, if he is a minor, be able to provide proof of the agreement of his legal representatives.
The customer will be asked to provide information allowing them to be identified by completing the form available on the site. The customer can check the status of his order on the site in his customer account by identifying himself (if he creates a customer account when ordering).
The information that the customer provides to F&M haisy factory FZE (trade name: LA MGI SKIN) when placing an order must be complete, accurate and up to date. The seller reserves the right to ask the customer to confirm, by any appropriate means, his identity, his eligibility and the information communicated. F&M haisy factory FZE (commercial name: MGI SKIN) undertakes to present the essential characteristics of the products (on the description of each of the product sheets available on the site) and the mandatory information that the customer must receive under applicable law ( in these General Conditions).
The customer undertakes to read this information carefully before placing an order on the site. Unless expressly indicated otherwise on the site, all products sold by the seller are new and comply with current European legislation and the standards applicable in France.
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects in the thing sold. . The consumer is expressly informed that F&M haisy factory FZE (commercial name: MGI SKIN) is not the producer of the products presented on the website, within the meaning of law n°98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the producer of itit can be searched by the consumer, on the basis of the information appearing on the product packaging.
Article L.217-4 of the Consumer Code: “The seller is required to deliver goods that comply with the contract and is responsible for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. » Article L.217-5 of the Consumer Code: To comply with the contract, the good must: 1° Be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling; 2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
F&M haisy factory FZE is required to deliver a compliant product, that is to say suitable for the expected use of a similar good and corresponding to the description given on the site. This conformity also assumes that the product presents the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, including in advertising and on labeling. In the event of a lack of conformity, the customer may request replacement or repair of the product, at his choice. However, if the cost of the customer's choice is clearly disproportionate compared to the other possible option, taking into account the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the chosen option. by the customer.
4. Validation of the order
Once the products have been selected and placed in their basket, the customer must click on the basket and check that the content of their order is correct. If the customer has not yet done so, they will then be asked to identify themselves or register. Once the customer has validated the contents of the basket and identified/registered, an automatically completed online form will be displayed to them summarizing the price, applicable taxes and, where applicable, shipping costs. delivery. The customer is invited to check the content of his order (including the quantity, characteristics and references of the products ordered, the billing address, the selected delivery method, the payment method and the price) before validating his content. The customer can then proceed to pay for the products by following the instructions on the site and provide all the information necessary for invoicing and delivery of the products.
Neither the order form that the customer establishes online, nor the acknowledgment of receipt of the order that the seller sends to the customer by email constitutes an invoice. Regardless of the order or payment method used, the customer will receive the original invoice in their customer area on the site. Once you have placed your order, you will receive a confirmation email. If for any reason, MGI SKIN was unable to process the customer's order, the customer will be informed directly by customer service at the email address indicated when ordering within 72 hours after placing the order. The order date is the date on which the seller acknowledges online receipt of validated payment for the order. The deadlines indicated on the site only begin to run from this date.
5. Prices and rates of delivery costs
The prices displayed on the site are indicated in euros. Legal VAT is included. Any change in the legal VAT rate will be automatically reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. Full payment must be made when ordering. These prices do not take into account delivery costs, invoiced additionally, and indicated before final validation of the order.
Prices include in particular value added tax (VAT) at the rate in effect on the order date. Any change in the applicable rate may impact the price of the products from the date the new rate comes into force. The applicable VAT rate is expressed as a percentage of the value of the product sold. Prices from the seller's suppliers are subject to change. Consequently, the prices indicated on the site may change. They may also be modified in the event of special offers or sales. The prices indicated are valid, except gross error. The applicable price is thatindicated on the site on the date on which the order is placed by the customer.
Several delivery methods are offered, their costs are clearly indicated during the order validation process and the customer is free to choose the delivery method that suits them best, and according to their expectations. Except for gift vouchers which are dematerialized products, MGI SKIN sends this product directly by email to the email address provided during the purchase by the customer after payment.
6. Products & stocks available
The presentation of products on the MGISKIN.com site is valid as long as it is visible to the customer. The seller does not guarantee availability of the products at any time. All products are guaranteed new. Also, MGI SKIN reserves the right to discontinue the sale of any product at any time. The unavailability of a product is in principle indicated on the page of the product concerned by the mention "out of stock".
Customers can also be informed of the restocking of a product by the seller by e-mail, SMS, or any of the brand's social networks. In any case, if unavailability was not indicated at the time of the order, MGI SKIN undertakes to inform the customer within 72 hours if the product is unavailable. The seller then proceeds with a partial shipment of the available products initially, then undertakes to offer an alternative solution to the customer for the unavailable products: shipment of the remainder of the order when the other products are back in stock, proposal for an alternative product of equivalent quality and price, accepted by the customer, a credit for the amount of the price paid for the item in question, a refund of the amount of the price paid for the item in question at the request of the customer.
7. Payment method
To pay for the order, the customer has several payment methods offered by MGI SKIN at their disposal. The methods are secure and fast.
The seller reserves the right in particular to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. . The customer guarantees to F&M haisy factory FZE (trade name: MGI SKIN) that he holds all the authorizations required to use the chosen payment method.
The seller will take all necessary measures to guarantee the security and confidentiality of data transmitted online as part of online payment on the site. It is therefore specified that all information relating to payment provided on the site is transmitted to the site's bank or Paypal account and is not processed on the site directly.
8. Shipping and delivery terms
The customer must also select the chosen delivery method. During the ordering process, the customer will have to enter the information necessary for invoicing.
The customer must in particular clearly indicate all information relating to delivery, in particular the exact delivery address, as well as any possible access code to the delivery address. The products are delivered to the address indicated by the consumer on the order form. Deliveries can be tracked, where applicable, using the online tracking tools of certain carriers. F&M haisy factory FZE (trade name: MGI SKIN) cannot be held responsible for possible entry errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for reshipping the order will be entirely the responsibility of the customer.
F&M haisy factory FZE (trade name: MGI SKIN) makes every effort to ship the order quickly. Packages are shipped within 48 hours to 72 hours after order confirmation (excluding Saturday and Sunday or public holidays.
Delivery of the order may sometimes go beyond the deadlines communicated due to unforeseen events (total or partial strike in particular of postal services and means of transport and/or communications). Delivery of the package is done according to the method chosen by the customer when ordering. The customer is responsible for the method chosen. During home delivery, in the event of absence, a delivery notice will be left with the customer, to allow them to collect their package from their post office.
9. Proof of transaction and archiving
The computerized records will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof. Any sale concluded with the customer corresponding to an order for an amount greater than 120 euros including tax will be archived by the sellerfor a period of ten (10) years in accordance with article L. 213-1 of the Consumer Code. F&M haisy factory FZE (commercial name: MGI SKIN) agrees to archive this information in order to monitor transactions and produce a copy of the contract at the customer's request.
In the event of a dispute, the seller will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.
10. Rights of withdrawal:
According to the Hamon law, exceptions to the right of withdrawal:
"Cosmetic and hygiene products and right of withdrawal The Hamon law specifies that goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection are excluded from the right of withdrawal. retraction."
The consumer has 14 days from the date of receipt of their order to withdraw.
In accordance with the provisions of article L 121-23 of the Consumer Code: “The consumer returns or returns the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with article L. 221-21, unless the professional offers to recover these goods himself.
The consumer only bears the direct costs of returning the goods, unless the professional agrees to bear them or if he has failed to inform the consumer that these costs are his responsibility. However, for contracts concluded off-premises, when the goods are delivered to the consumer's home at the time of conclusion of the contract, the professional recovers the goods at his expense if they cannot be returned normally by post due to their nature. nature. ".
TERMS
1. Download the withdrawal form below (bottom of page)
2. Print the slip
3. Fill out the form carefully: indicate your last name, first name, and order number
4. Slip the form into the package
5. Drop off your package at your post office/relay point and follow its delivery
6. Return policy
The refund will be made to the same means of payment as that used when ordering provided that the items have been received back at the address.
If the item that the customer has received is defective, the customer must first and before taking any action inform HAISY FACTORY (commercial name: MGI SKIN) at the address info@mgiskin.com by attaching the order reference and photos of the defect. HAISY FACTORY (trade name: MGI SKIN) guarantees reimbursement for items provided that all items are returned in the same condition as when the customer received them, this means that the items must not be damaged or opened and products returned in their original packaging.
If the customer decides to return an item, the shipping costs remain their responsibility. After verification of the item(s), the seller reimburses the order (delivery and return costs are not reimbursed).
In cases where the items have already been worn, are worn or opened, HAISY FACTORY (trade name: MGI SKIN) reserves the right not to make a refund for the simple reason that they are items cosmetics (see right of withdrawal under the Hamon law).
If a return is made on an order paid for with a gift voucher or credit note, the amount of the item will then be credited back to the gift voucher or credit note in question and cannot be subject to a bank refund.
12. Intellectual property
All visual or audio elements of the site www.MGISKIN.com, (more precisely, the editorials, texts, comments, images, photos and illustrations present on the site www.MGISKIN.com and official social networks are protected by copyright, trademark and/or patent law.
As such and in accordance with the intellectual property code, any total or partial reproduction is strictly prohibited. These elements are the exclusive property of HAISY FACTORY (trade name: MGI SKIN).
Any person who publishes a website and wishes to create a direct hyperlink to the SITE must request authorization from the seller in writing. This authorization will in no case be granted definitively. This link must be deleted at the seller's request. Hypertext links to the site which use techniques such as framing or insertion by hypertext links (in-line linking) are strictly prohibited.
13. Information Technology and Freedoms: personal data
In accordance with the Data Protection Act No. 78-17 dated January 6, 1978, the customer has a right of access, rectification, modification and deletion concernings data. He can exercise this right by sending an email to the following email address info@mgiskin.com.
The seller collects personal data concerning its customers on the site, including through cookies. Customers can disable cookies by following the instructions provided by their browser.
The data collected by the seller is used to process orders placed on the site, manage the customer's account, analyze orders and, if the customer has chosen this option, send them commercial prospecting letters, newsletters, offers. promotional and/or information on special sales, unless the customer no longer wishes to receive such communications from HAISY FACTORY (trade name: MGI SKIN).
The customer's data is kept confidentially by the seller in accordance with its declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with the law.
Customers can unsubscribe at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received by email. The data may be communicated, in whole or in part, to the seller's service providers involved in the order process.
APPLICABLE LAW AND COMPETENT JURISDICTION
These general conditions of sale as well as the relations between the customer and MGI are governed by the law of the United Arab Emirates (UAE).
Raison sociale :
HAISY FACTORY
Numéro Siren :
879420925
Numéro Siret :
87942092500015 (siège de l'entreprise)
Code NAF / APE :
6201Z (programmation informatique)
Forme juridique :
SAS, société par actions simplifiée
Haisy Factory
49 Avenue D IENA
75116 PARIS 16
PLEASE READ THESE TERMS CAREFULLY AS YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SITE OR PURCHASE, RECEIVE OR USE OUR PRODUCTS.
THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION AND JURY TRIAL WAIVER PROVISION WHICH REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
1. Application of the general conditions of sale
These general conditions of sale apply to any purchase made by an Internet user/natural person (hereinafter "the customer") on the website https://www.MGISKIN.com (hereinafter "the site") with F&M haisy factory FZE (trade name MGI SKIN), (hereinafter "the seller"), having its registered office at the Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, which can be contacted by e-mail at the address :info@mgiskin.com
F&M haisy factory FZE reserves the right to adapt or modify the general conditions of sale at any time without notice to customers.
The customer acknowledges having read the special conditions of sale set out in this document before placing an order. The version of the general conditions that will apply to your order will be the one appearing on the MGISKIN.com website at the time you place the order.
2. Purpose and acceptance
These General Conditions govern the sale by F&M haisy factory FZE (commercial name: MGI SKIN) to its customers of the products.
The customer is clearly informed and acknowledges that the site is aimed at consumers and that professionals must contact the sales department. Any order placed on the site necessarily implies the customer's unreserved acceptance of these general conditions of sale. The customer undertakes to carefully read these General Conditions and accept them, before paying for an order for products placed on the site. These General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order.
The customer is invited to carefully read, download, print the General Conditions and keep a copy. The seller advises the customer to read the General Conditions for each new order, the latest version of the said Conditions applying to any new order of products.
By clicking the button to confirm said order, the customer acknowledges having read, understood and accepted the General Conditions without limitation or condition.
3. Products: purchase & guarantees
To be able to purchase a product, the customer must be at least 18 years old and have legal capacity or, if he is a minor, be able to provide proof of the agreement of his legal representatives.
The customer will be asked to provide information allowing them to be identified by completing the form available on the site. The customer can check the status of his order on the site in his customer account by identifying himself (if he creates a customer account when ordering).
The information that the customer provides to F&M haisy factory FZE (trade name: LA MGI SKIN) when placing an order must be complete, accurate and up to date. The seller reserves the right to ask the customer to confirm, by any appropriate means, his identity, his eligibility and the information communicated. F&M haisy factory FZE (commercial name: MGI SKIN) undertakes to present the essential characteristics of the products (on the description of each of the product sheets available on the site) and the mandatory information that the customer must receive under applicable law ( in these General Conditions).
The customer undertakes to read this information carefully before placing an order on the site. Unless expressly indicated otherwise on the site, all products sold by the seller are new and comply with current European legislation and the standards applicable in France.
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects in the thing sold. . The consumer is expressly informed that F&M haisy factory FZE (commercial name: MGI SKIN) is not the producer of the products presented on the website, within the meaning of law n°98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the producer of itit can be searched by the consumer, on the basis of the information appearing on the product packaging.
Article L.217-4 of the Consumer Code: “The seller is required to deliver goods that comply with the contract and is responsible for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. » Article L.217-5 of the Consumer Code: To comply with the contract, the good must: 1° Be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling; 2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
F&M haisy factory FZE is required to deliver a compliant product, that is to say suitable for the expected use of a similar good and corresponding to the description given on the site. This conformity also assumes that the product presents the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, including in advertising and on labeling. In the event of a lack of conformity, the customer may request replacement or repair of the product, at his choice. However, if the cost of the customer's choice is clearly disproportionate compared to the other possible option, taking into account the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the chosen option. by the customer.
4. Validation of the order
Once the products have been selected and placed in their basket, the customer must click on the basket and check that the content of their order is correct. If the customer has not yet done so, they will then be asked to identify themselves or register. Once the customer has validated the contents of the basket and identified/registered, an automatically completed online form will be displayed to them summarizing the price, applicable taxes and, where applicable, shipping costs. delivery. The customer is invited to check the content of his order (including the quantity, characteristics and references of the products ordered, the billing address, the selected delivery method, the payment method and the price) before validating his content. The customer can then proceed to pay for the products by following the instructions on the site and provide all the information necessary for invoicing and delivery of the products.
Neither the order form that the customer establishes online, nor the acknowledgment of receipt of the order that the seller sends to the customer by email constitutes an invoice. Regardless of the order or payment method used, the customer will receive the original invoice in their customer area on the site. Once you have placed your order, you will receive a confirmation email. If for any reason, MGI SKIN was unable to process the customer's order, the customer will be informed directly by customer service at the email address indicated when ordering within 72 hours after placing the order. The order date is the date on which the seller acknowledges online receipt of validated payment for the order. The deadlines indicated on the site only begin to run from this date.
5. Prices and rates of delivery costs
The prices displayed on the site are indicated in euros. Legal VAT is included. Any change in the legal VAT rate will be automatically reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. Full payment must be made when ordering. These prices do not take into account delivery costs, invoiced additionally, and indicated before final validation of the order.
Prices include in particular value added tax (VAT) at the rate in effect on the order date. Any change in the applicable rate may impact the price of the products from the date the new rate comes into force. The applicable VAT rate is expressed as a percentage of the value of the product sold. Prices from the seller's suppliers are subject to change. Consequently, the prices indicated on the site may change. They may also be modified in the event of special offers or sales. The prices indicated are valid, except gross error. The applicable price is thatindicated on the site on the date on which the order is placed by the customer.
Several delivery methods are offered, their costs are clearly indicated during the order validation process and the customer is free to choose the delivery method that suits them best, and according to their expectations. Except for gift vouchers which are dematerialized products, MGI SKIN sends this product directly by email to the email address provided during the purchase by the customer after payment.
6. Products & stocks available
The presentation of products on the MGISKIN.com site is valid as long as it is visible to the customer. The seller does not guarantee availability of the products at any time. All products are guaranteed new. Also, MGI SKIN reserves the right to discontinue the sale of any product at any time. The unavailability of a product is in principle indicated on the page of the product concerned by the mention "out of stock".
Customers can also be informed of the restocking of a product by the seller by e-mail, SMS, or any of the brand's social networks. In any case, if unavailability was not indicated at the time of the order, MGI SKIN undertakes to inform the customer within 72 hours if the product is unavailable. The seller then proceeds with a partial shipment of the available products initially, then undertakes to offer an alternative solution to the customer for the unavailable products: shipment of the remainder of the order when the other products are back in stock, proposal for an alternative product of equivalent quality and price, accepted by the customer, a credit for the amount of the price paid for the item in question, a refund of the amount of the price paid for the item in question at the request of the customer.
7. Payment method
To pay for the order, the customer has several payment methods offered by MGI SKIN at their disposal. The methods are secure and fast.
The seller reserves the right in particular to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. . The customer guarantees to F&M haisy factory FZE (trade name: MGI SKIN) that he holds all the authorizations required to use the chosen payment method.
The seller will take all necessary measures to guarantee the security and confidentiality of data transmitted online as part of online payment on the site. It is therefore specified that all information relating to payment provided on the site is transmitted to the site's bank or Paypal account and is not processed on the site directly.
8. Shipping and delivery terms
The customer must also select the chosen delivery method. During the ordering process, the customer will have to enter the information necessary for invoicing.
The customer must in particular clearly indicate all information relating to delivery, in particular the exact delivery address, as well as any possible access code to the delivery address. The products are delivered to the address indicated by the consumer on the order form. Deliveries can be tracked, where applicable, using the online tracking tools of certain carriers. F&M haisy factory FZE (trade name: MGI SKIN) cannot be held responsible for possible entry errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for reshipping the order will be entirely the responsibility of the customer.
F&M haisy factory FZE (trade name: MGI SKIN) makes every effort to ship the order quickly. Packages are shipped within 48 hours to 72 hours after order confirmation (excluding Saturday and Sunday or public holidays.
Delivery of the order may sometimes go beyond the deadlines communicated due to unforeseen events (total or partial strike in particular of postal services and means of transport and/or communications). Delivery of the package is done according to the method chosen by the customer when ordering. The customer is responsible for the method chosen. During home delivery, in the event of absence, a delivery notice will be left with the customer, to allow them to collect their package from their post office.
9. Proof of transaction and archiving
The computerized records will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof. Any sale concluded with the customer corresponding to an order for an amount greater than 120 euros including tax will be archived by the sellerfor a period of ten (10) years in accordance with article L. 213-1 of the Consumer Code. F&M haisy factory FZE (commercial name: MGI SKIN) agrees to archive this information in order to monitor transactions and produce a copy of the contract at the customer's request.
In the event of a dispute, the seller will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.
10. Rights of withdrawal:
According to the Hamon law, exceptions to the right of withdrawal:
"Cosmetic and hygiene products and right of withdrawal The Hamon law specifies that goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection are excluded from the right of withdrawal. retraction."
The consumer has 14 days from the date of receipt of their order to withdraw.
In accordance with the provisions of article L 121-23 of the Consumer Code: “The consumer returns or returns the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with article L. 221-21, unless the professional offers to recover these goods himself.
The consumer only bears the direct costs of returning the goods, unless the professional agrees to bear them or if he has failed to inform the consumer that these costs are his responsibility. However, for contracts concluded off-premises, when the goods are delivered to the consumer's home at the time of conclusion of the contract, the professional recovers the goods at his expense if they cannot be returned normally by post due to their nature. nature. ".
TERMS
1. Download the withdrawal form below (bottom of page)
2. Print the slip
3. Fill out the form carefully: indicate your last name, first name, and order number
4. Slip the form into the package
5. Drop off your package at your post office/relay point and follow its delivery
6. Return policy
The refund will be made to the same means of payment as that used when ordering provided that the items have been received back at the address.
If the item that the customer has received is defective, the customer must first and before taking any action inform HAISY FACTORY (commercial name: MGI SKIN) at the address info@mgiskin.com by attaching the order reference and photos of the defect. HAISY FACTORY (trade name: MGI SKIN) guarantees reimbursement for items provided that all items are returned in the same condition as when the customer received them, this means that the items must not be damaged or opened and products returned in their original packaging.
If the customer decides to return an item, the shipping costs remain their responsibility. After verification of the item(s), the seller reimburses the order (delivery and return costs are not reimbursed).
In cases where the items have already been worn, are worn or opened, HAISY FACTORY (trade name: MGI SKIN) reserves the right not to make a refund for the simple reason that they are items cosmetics (see right of withdrawal under the Hamon law).
If a return is made on an order paid for with a gift voucher or credit note, the amount of the item will then be credited back to the gift voucher or credit note in question and cannot be subject to a bank refund.
12. Intellectual property
All visual or audio elements of the site www.MGISKIN.com, (more precisely, the editorials, texts, comments, images, photos and illustrations present on the site www.MGISKIN.com and official social networks are protected by copyright, trademark and/or patent law.
As such and in accordance with the intellectual property code, any total or partial reproduction is strictly prohibited. These elements are the exclusive property of HAISY FACTORY (trade name: MGI SKIN).
Any person who publishes a website and wishes to create a direct hyperlink to the SITE must request authorization from the seller in writing. This authorization will in no case be granted definitively. This link must be deleted at the seller's request. Hypertext links to the site which use techniques such as framing or insertion by hypertext links (in-line linking) are strictly prohibited.
13. Information Technology and Freedoms: personal data
In accordance with the Data Protection Act No. 78-17 dated January 6, 1978, the customer has a right of access, rectification, modification and deletion concernings data. He can exercise this right by sending an email to the following email address info@mgiskin.com.
The seller collects personal data concerning its customers on the site, including through cookies. Customers can disable cookies by following the instructions provided by their browser.
The data collected by the seller is used to process orders placed on the site, manage the customer's account, analyze orders and, if the customer has chosen this option, send them commercial prospecting letters, newsletters, offers. promotional and/or information on special sales, unless the customer no longer wishes to receive such communications from HAISY FACTORY (trade name: MGI SKIN).
The customer's data is kept confidentially by the seller in accordance with its declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with the law.
Customers can unsubscribe at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received by email. The data may be communicated, in whole or in part, to the seller's service providers involved in the order process.
APPLICABLE LAW AND COMPETENT JURISDICTION
These general conditions of sale as well as the relations between the customer and MGI are governed by the law of the United Arab Emirates (UAE).
Raison sociale :
HAISY FACTORY
Numéro Siren :
879420925
Numéro Siret :
87942092500015 (siège de l'entreprise)
Code NAF / APE :
6201Z (programmation informatique)
Forme juridique :
SAS, société par actions simplifiée
Haisy Factory
49 Avenue D IENA
75116 PARIS 16